HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country. Now we are looking for dynamic and qualified candidates to fulfill the position:

Customer Relations Officer (Urgent)


 Job Description


• Welcome all customers walk in showroom
• Hand over the customers professionally to the sales team
• Inspects showroom and amenities in good order prior to opening.Check drinks and snack stocks and report to accountant/purchaser to make refill order
• Handle customer inquiries both telephonically and by email and hand over to the right department
• Prepare daily report about customer call-in and walk-in
• Call out all customer involved Sales & Service and hand over to the right department.
• Follow up existing customer to maintenance service.
• Update existing customer complaint information.
• Document all call information according to standard operating procedures.
• Fill in Data into system and updated.
• Fill in customer survey form and report to head of department/General Manager.
• To conduct other jobs as assigned by superior


Job Requirements


- Business administrative or equivalent level
- Operational experience especially in Customer Relation or Public Relation
- Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
- Good command in communicating in English

 

 

Job Title Company Name Closing Date
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