HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country. Now we are looking for dynamic and qualified candidates to fulfill the position:

Customer Service


 Job Description


- Handle customer inquiries both telephonically and by email and hand over to the right department.
- Call out all customer involved Sales & Service and hand over to the right department.
- Follow up existing customer to maintenance service.
- Update existing customer complaint information.
- Document all call information according to standard operating procedures.
- Fill in Data into system and updated.
- Fill in customer survey form and report to head of department/General Manager.


Job Requirements


- Bachelor degree or Master Degree in Business Administration or related fields.
- At least 1 years experiences in sales, Customer Service.
- Good at English communication
- Excellent written and interpersonal communication skills in English
- Able to use computer literate (Ms. Words, Ms. Excel , Internet & E-mail)
- Able to work under pressure.

 

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