HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country. Now we are looking for dynamic and qualified candidates to fulfill the position:

Service Advisor


 Job Description


- Greet Customers and help them buy/use HD Quality and Genuine Parts.
- Maximize customers traffic in workshop with high retention rate.
- Conduct regularly for product proposal to boost parts and labor sales(Help customer to buy not push)
-Conduct quality check before delivery to make sure all jobs are done properly.
- Well explain to customers about all the points of current repair done and invite them for next service.
- Use Electronic Parts Check to find correct parts number and check parts stock availability.
- Prepare quotation and invoice for both parts and service
- Record lost sales for both parts and service availability
- Handle customers complaint based on fact.
- Perform other jobs assigned by Leader/Manager.


Job Requirements


- Bachelor degree or Master Degree in Management /Marketing/
Business/or other related fields.
- At least 1 years experiences in sales, Customer Service.
- Having technical (Motor) knowledge is a plus
- Excellent written and interpersonal communication skills in English
- Good teamwork and interpersonal skills Strong interpersonal skills
- Strong commitment toward the job
- Strong time management and result-oriented
toward the job
- Able to work under pressure.

 

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